Terms of Use

1. Acceptance of these Terms

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a business, you accept these Terms on its behalf. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms. The Service is intended for business and professional use.

3. Accounts and security

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Notify us at support@crewzo.ai of any unauthorized use.

4. The Service

The Service provides a set of AI-powered marketing tools, including content planning, carousels, ads, lead magnets, and video generation. We may add, change, or discontinue features at any time.

5. Credits and subscriptions

Paid features require an active subscription and/or credits. Billing is handled by Stripe. Subscriptions renew automatically for successive periods until cancelled, and you authorize us to charge your payment method for applicable fees.

Credits are consumed when you use paid operations (one credit equals US$0.01 of platform value, mapped to provider costs). You may purchase additional credit top-ups. We may change prices on a going-forward basis with reasonable notice.

6. Refunds

Refunds are handled on a case-by-case basis at Solusphere LLC's discretion. To request a refund, contact support@crewzo.ai and describe your situation. Credits that have already been consumed are generally non-refundable. Nothing in this section limits any statutory rights you may have that cannot be waived.

7. Acceptable use

You agree not to:

• Use the Service for unlawful, infringing, deceptive, or harmful content.
• Upload content you do not have the rights to use.
• Reverse-engineer, scrape, overload, or attempt to disrupt or gain unauthorized access to the Service.
• Violate the policies of third-party advertising platforms or AI model providers when using outputs.

8. Your content and data

You retain ownership of the inputs and materials you provide. You grant Solusphere LLC a limited license to host, process, and transmit your content solely to operate and provide the Service. You represent that you have the rights necessary to provide your content.

9. AI-generated output

To the extent permitted by law and by our model providers' terms, you own the outputs you generate with the Service. AI outputs may not be unique and may resemble outputs generated by others. Outputs are provided “as is”, and you are responsible for reviewing them and for ensuring your use complies with applicable laws and with advertising-platform and other third-party policies.

10. Third-party services

The Service integrates third-party services, including advertising platforms (such as Meta, Google, and TikTok) and AI model providers (such as Anthropic, OpenAI, and fal.ai). Your use of those services is subject to their terms, and we are not responsible for them.

11. Our intellectual property

The Service, including its software, design, and the Crewzo.ai brand, is owned by Solusphere LLC and protected by intellectual-property laws. These Terms do not grant you any right in our trademarks or technology except the right to use the Service.

12. Disclaimers

The Service and all AI outputs are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the maximum extent permitted by law, Solusphere LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the claim.

14. Indemnification

You agree to indemnify and hold harmless Solusphere LLC from claims, damages, and expenses arising out of your content, your use of the Service, or your violation of these Terms or applicable law.

15. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service. On termination, your right to use the Service ends; sections that by their nature should survive will survive.

16. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Wyoming have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where applicable law gives you the right to bring proceedings in your local courts.

17. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Contact us

Solusphere LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Email: support@crewzo.ai.